Terms and Conditions
Effective Date: 29th May 2024
Welcome to Millie's Boutique. These terms and conditions outline the rules and regulations for the use of Millie's Boutique’s website and services. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. General
1.1. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
1.2. By using our website and purchasing our products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
2. Products and Services
2.1. Millie's Boutique offers clothing and related accessories for sale.
2.2. We reserve the right to modify or discontinue our products or services without notice at any time.
2.3. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
3. Order Process
3.1. All orders are subject to acceptance and availability.
3.2. We reserve the right to refuse service to anyone for any reason at any time.
3.3. If we cancel an order, we will notify you by email and will refund any payment made.
4. Pricing and Payment
4.1. Prices for our products are subject to change without notice.
4.2. We accept payments through PayPal and certain Credit and Debit cards.
4.3. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Delivery Policy
5.1. Please refer to our Delivery Policy for detailed information regarding shipping, delivery times, and handling charges.
6. Returns Policy
6.1. You have 30 calendar days to return an item from the date you received it.
6.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
6.3. The cost of shipping the item to you is non-refundable. Return shipping costs are the responsibility of the buyer unless the item is faulty.
6.4. If the item you received is faulty, please contact our customer service team immediately. You will be entitled to a replacement or a full refund, including any shipping costs incurred.
6.5. Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
7. Consumer Rights Act 2015
7.1. Under the UK Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality.
7.2. If your goods are faulty, you are entitled to a full refund within 30 days of purchase.
7.3. After 30 days, you may be entitled to a repair or replacement. If the repair or replacement is unsuccessful, you can claim a refund or a price reduction if you wish to keep the product.
8. Intellectual Property
8.1. All content included on this site, such as text, graphics, logos, images, and software, is the property of Millie's Boutique and is protected by UK and international copyright laws. Any images that belong to a third party do not imply any transferred rights.
8.2. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
9. Limitation of Liability
9.1. Millie's Boutique shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our products or services.
9.2. This limitation of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or under any other cause of action.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. You agree that any dispute or claim arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions
11.1. We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Thank you for shopping with Millie's Boutique.